Tackling Conflict with Clear Guidelines
A young Indian taxi driver devised a unique solution. He was frustrated by frequent passenger arguments. These disputes often arose over minor issues only. He introduced a new set of rules for his cab. The aim is to ensure a smoother, more pleasant journey. He pasted the instructions clearly behind the seat. This straightforward approach promotes mutual respect actively.
The Rules: Establishing Ownership and Politeness
The list begins by asserting authority. “You are not the owner of the taxi,” it states clearly. “The driver is the owner of the car,” the list clarifies. This sets the boundary immediately. It emphasizes respectful behavior is necessary. Passengers must speak politely to the driver. Closing the door gently is also a key rule.
Demanding Professional Dignity in Service
One rule specifically addresses passenger attitude. It asks customers to keep their attitude to themselves. Paying a fare does not grant superiority. Another key instruction concerns language use. Passengers are asked not to call him ‘bhaiya’ (brother). This casual address can sometimes imply a lack of professionalism. The driver seeks respect for his occupation fully. This step ensures professional dignity is maintained.
Safety and Efficiency are Paramount
A final note focuses on safety and efficiency. Passengers should not ask the driver to speed up. Adhering to the schedule is important always. This promotes safe driving practices consistently. The driver’s innovation improves the daily experience. The Indian Taxi Driver Rules benefit both parties greatly. This model could inspire transport services globally.
